When you sign up to Roblox long time ago, you probably enter your age incorrectly and now you want to change it so that it will be correct. If it happens to you, you do not need to be worried because we are going to inform you about it.
From some resources, it is said that if your account is 13+, you are able to change your age any time. But, if your account is under 13, you are not able to change your age. If you are more than 13 years old, you are able to change your age or birth date by going into the upper right corner in your account and then click on the little gear icon. After that, you will see the drop down menu appears and then click on Settings. From there, you are able to adjust your date, month and year of your birth date as chosen. Then, click on Save.
If the problem is you enter the incorrect age when you register to be under 13 but in a fact you are 13+, you are able to try to send an email to info@roblox.com. When you send an email to them, you have to explain the issue in details so that they will be able to help you to solve the problem.
How if we are under 13 and then we want to change the age? If you are under 13 and you set your age under 13 as well in your Roblox account and now you want to change it, you cannot do that. Why? It is because there is COOPA law so that if you tell it to Roblox team, you are not able to change your age and even Roblox team cannot change the age for you. Roblox has commitment to the safety and privacy of Roblox users along with the compliance to COPPA law under 13 age users so that they cannot change their username. So, if you have a problem in the age and you think that it disturbs you, you are able to make a new account with accurate age.
For you information, Roblox is a member in the kidSAFE Seal Program and it has been approved by the Federal Trade Commission as an authorized safe harbour under the COPPA. COPPA is abbreviation for Children’s Online Privacy Protection. Roblox has commitment with COPPA to guarantee the privacy of Roblox users under the age of 13 and implementing reasonable measures to prevent them from sharing personal information via chat messages or in-game. Even, Roblox also has commitment to compliance with the European Union’s General Data Protection Regulation (GDPR). This GDPR provides a set of standarized data protection laws across all Europan Union member countries.
As we know that in an online gaming platform, kids under 13 are risky to be influenced by bad habits. The bad habits can be about saying bad words, bullying, and any other bad things. So, Roblox try to make them safe by implementing safety features for them. So, that’ why if you are under 13 now, you are not able to change the age because Roblox will protect you.
